Some of our most asked questions and a little info.
Do you have a minimum stay?
Yes, minimum of two nights please. Update: Due to Covid our minimum stay is 3 nights + (depending on unit and availability).
How far away is the beach?
The Port Franks Beach is a 5 minute drive, 15 minute bike ride or 30 minute walk (2.7 km).
Ipperwash Beach is a 10 minute drive (10 km)
Grand Bend Beach is 18 minutes drive (18 km)
What are the Hot Tub Hours?
The communal hot tub, located in the wellness area, is open to our guests from 10 am to 9 pm.
Do you have Bicycles available?
No, you should bring your own bicycles and you will be happy you did!
Are towels and bedding included?
Bath towels, hand towels and facecloths are included. Please bring your own beach towels (unless included in your package); do not remove towels from apartment.
All linen / bedding is included.
What size are the beds?
The beds in Master Bedrooms are king size. The second bedrooms (where applicable) have queen size beds.
Where do I check in / get my key code?
Check in takes place on site via a pre-arranged time.
Is there a barbecue I can use?
Is there a Kitchen?
Full size Apartments: Each kitchen is equipped with a refrigerator, oven, stove, microwave, coffee machine and toaster.
Dishes, mugs, glasses, flatware, pots & pans complete the set up. You don't even have to bring dish soap as it is provided along with a dish pan, drain board and dish towels.
Studio Apartments: The Kitchenette includes a bar size fridge, toaster, microwave and coffee machine. Coffee mugs are also on hand.
Do I have my own private entrance?
Yes, each vacation apartment is self contained with it's own entrance.
Each full size apartment has a private bathroom, full kitchen, living room, dining area and 1 or 2 bedrooms depending on the property. The studio apartments have a private bathroom, kitchenette and combination living room / bedroom.
Are you available during my stay?
Yes, either Diane or Mike are on premise most of the time to answer your questions. Come get to know us - we love good company. Evenings, we may join you at the fire pit to watch the spectacular display of stars! During the day, we can be found working around the property. Our sunsets are often spent at the beach, sitting in the dunes and watching the amazing colours.
What are the Hot Tub Rules?
Our hot tub policy is available in all accommodations for your leisure perusal. In short:
- Shower before use
- Never use street clothes in the spa
- Limit time spent soaking
- Consult a physician before use if pregnant or if you have health concerns
- Limit alcohol consumption during soaking
- Do not eat in the hot tub
- Be careful entering and exiting the spa to avoid accidents
- Spa area is for paying / registered guests only